Walk-in Tickets

Available from our on-site Ticket Office for any Tuesday – Sunday

Pre-book Tickets Now

Telephone bookings accepted for visits at weekends & school holiday weekdays (18th-22nd Dec)

Telephone payments accepted by debit/credit card

 Santa’s Christmas Grotto 
 Magical Light Garden • 
 Children’s Disco in the Magical Light Garden 18th December • 
 Santa’s Grotto & Light Garden package • 

Santa’s Christmas Grotto

Open 24th November – 24th December: Our festive woodland grotto is back for 2017 with a new and improved look! Real wood cabins, interactive things for children and adults to get involved with, a children’s quality wrapped gift and photographs to take home on the day.

Pre-book Tickets by telephone for visits at weekends & school holiday weekdays (i.e. 18th-22nd Dec). Available time slots: 11am, 12pm, 2pm or 3pm. Later time slots (4pm-6pm) can be booked as part of the Grotto and Light Garden package (below).

Walk-in Tickets are available, at the same prices, from the on-site Ticket Office.

Please note the Grotto & Light Garden is closed on Monday 11th December.

Child Ticket

2 yrs or younger
£7.95/child
  • A personal meet with Santa
  • Quality wrapped gift
  • Five professional photographs to take home (one 6″ x 4″ and up to 4 smaller prints of the same image)

Child Ticket

3 yrs or older
£12.95/child
  • A personal meet with Santa
  • Quality wrapped gift
  • Five professional photographs to take home (one 6″ x 4″ and up to 4 smaller prints of the same image)
  • Interactive Activity Area designed for children aged 3 yrs or older

Adult Ticket

£2.00/adult
  • A personal meet with Santa
  • Baked festive goody
  • Interactive Activity Area with competitions for the grown ups
  • Discount vouchers for Dorset Segway Tours and local attractions
  • If a wrapped gift is required an over 3’s ticket will need to be purchased

Book a time slot:

11am, 12pm, 2pm or 3pm

For later times please see our Grotto & Light Garden package details below

A minimum of 1 adult ticket must be purchased with children’s tickets. All children must be supervised by a parent or guardian at all times.

Terms & Conditions and a £1.50 booking fee apply to telephone orders for tickets.

Call 01202 261305
to pre-book tickets now!

Lines open 9am-5pm
7 days a week

Magical Light Garden

Open 24th November – 24th December: This year our Walled Garden will be transformed for the festive season into a magical world of lights and laughter. Follow the pathways, taking in our giant Christmas Tree, cosy interactive igloo, mini northern lights display as well as our penguin frozen lake, magical fairy turrets and Nativity Scene!

The Magical Light Garden is open daily* from 4pm – 7pm (last admission 6pm) until 23rd December. On Christmas Eve (24th December) only the 4pm tour is available. *Please note the Grotto & Light Garden is closed on Monday 11th December.

Pre-book Tickets by telephone for visits at weekends & school holiday weekdays (i.e. 18th-22nd Dec). Available time slots: 4pm, 5pm or 6pm.

Walk-in Tickets are available, at the same prices, from the on-site Ticket Office.

Children’s Disco in the Magical Light Garden!

Monday 18th December only, 4pm – 6.30pm. Celebrating the start of the School Holidays in the Giant Igloo
Booking advisable.
Children’s prices as below. Adults go half-price (£3) and there’s a mulled wine bar for you too.

Child Ticket

2 yrs or younger
£2.00/child
  • Entry to the Walled Garden for magical light displays
  • Photo opportunities in our cosy Giant Igloo

Child Ticket

3 yrs or older
£4.00/child
  • Entry to the Walled Garden for magical light displays
  • Photo opportunities in our cosy Giant Igloo

Adult Ticket

£6.00/adult
  • Entry to the Walled Garden for magical light displays
  • Photo opportunities in our cosy Giant Igloo

Book a time slot:

4pm, 5pm or 6pm

A minimum of 1 adult ticket must be purchased with children’s tickets. All children must be supervised by a parent or guardian at all times.

Terms & Conditions and a £1.50 booking fee apply to telephone orders for tickets.

Call 01202 261305
to pre-book tickets now!

Lines open 9am-5pm
7 days a week

Santa’s Grotto & Light Garden package

Available 24th November – 24th December: Enjoy the full tour! Meet Santa at our festive woodland grotto with real wood cabins, interactive fun, gifts and photos, and then take a short stroll to the twinkling world of lights and laughter that is our Magical Light Garden.

Pre-book Tickets by telephone for visits at weekends & school holiday weekdays (i.e. 18th-22nd Dec). Available time slots: 4pm, 5pm or 6pm.

Walk-in Tickets are available, at the same prices, from the on-site Ticket Office.

Please note the Grotto & Light Garden is closed on Monday 11th December. On Christmas Eve (24th December) only the 4pm tour is available. 

Child Ticket

2 yrs or younger
£8.95/child
  • A personal meet with Santa
  • Quality wrapped gift
  • Five professional photographs to take home (one 6″ x 4″ and up to 4 smaller prints of the same image)
  • Entry to the Walled Garden for magical light displays
  • Photo opportunities in our cosy giant igloo

Child Ticket

3 yrs or older
£14.95/child
  • A personal meet with Santa
  • Quality wrapped gift
  • Five professional photographs to take home (one 6″ x 4″ and up to 4 smaller prints of the same image)
  • Interactive Activity Area designed for children aged 3 yrs or older
  • Entry to the Walled Garden for magical light displays
  • Photo opportunities in our cosy giant igloo

Adult Ticket

£6.95/adult
  • A personal meet with Santa
  • Baked festive goody
  • Interactive Activity Area with competitions for the grown ups
  • Discount vouchers for Dorset Segway Tours and local attractions
  • If a wrapped gift is required an over 3’s ticket will need to be purchased
  • Entry to the Walled Garden for magical light displays
  • Photo opportunities in our cosy giant igloo

Book a time slot:

4pm, 5pm or 6pm

A minimum of 1 adult ticket must be purchased with children’s tickets. All children must be supervised by a parent or guardian at all times.

Terms & Conditions and a £1.50 booking fee apply to telephone orders for tickets.

Call 01202 261305
to pre-book tickets now!

Lines open 9am-5pm
7 days a week

TERMS & CONDITIONS

All tickets are sold subject to availability and to these terms and conditions. Purchase of a ticket constitutes acceptance of these terms and conditions:

  • Pre-booked tickets are unable to be refunded if you change your mind and/or if you are unable to attend the event.
  • You can not change your time slot once it has been agreed.
  • A valid receipt, along with your postcode, must be produced to gain entry to Santa’s Christmas Grotto.
  • It is your responsibility to check your receipts – if an error has been made whilst purchasing tickets it cannot always be rectified after purchase and time slots are non-transferable.
  • Adult tickets must be purchased with children’s tickets. A parent or guardian must supervise children and accompany them at all times whilst inside Santa’s Christmas Grotto and the Walled Garden.
  • All telephone pre-booked tickets must be purchased 24 hours before your visit.
  • Please ensure you arrive at Upton Country Park in plenty of time ahead of your allocated booking slot indicated on your receipt – late arrivals are unlikely to be accepted, in which case the ticket will become void and the amount you have paid will be forfeited.
  • Upton Country Park is not responsible for any lost, stolen or damaged tickets.
  • Upton Country Park reserves the right to refuse admission to the Grotto/Walled Garden to those using threatening, abusive or anti-social behaviour or acting in a manner that may compromise health and safety or licensing guidelines.

 

  • Proposed gift age ranges are suggestions only and Upton Country Park cannot guarantee the products are suitable for all children in the specified age range. We cannot always offer exchanges.
  • All gifts should be used under adult supervision.
  • We reserve the right to change the advertised dates, opening hours and schedule of Santa’s Christmas Grotto, where it is necessary to do so for reasons beyond our reasonable control. In such circumstances we will endeavour to make suitable alternative arrangements or provide refunds where necessary.
  • We may close or remove parts of Santa’s Christmas Grotto/Walled Garden if deemed faulty or unsafe.
  • We will endeavour to ensure that your visit is memorable and enjoyable for all the right reasons, however we cannot be liable for distress caused beyond our control nor for any emotional distress or disappointment caused by the role-playing of characters.
  • Pre-booked tickets are only available over the phone through the Upton Country Park Estate Office.
  • A £1.50 per transaction booking fee will be applied to all pre-booked tickets.
  • Phone lines are open Mon-Sun 9am – 5pm.
  • Pay and Display machines operate in the main Car Park at all times.
  • The main Country Park Gates close at 9pm, unless there is an advertised evening event.
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